How Freedom Induction works
Unlike traditional induction cooktops with fixed zones, Freedom Induction has no marked cooking areas. A matrix of small induction coils covers the entire glass surface. Sensors beneath the glass detect when and where you place a pan, activating only the coils directly beneath it. Move a pot anywhere on the surface — the active coils follow it. Place multiple pots of different sizes in any arrangement.
Cookware requirements
Cookware must be induction-compatible — the base must contain ferromagnetic material (iron or magnetic stainless steel). Test with a magnet: if it sticks firmly to the pan bottom, it works. Minimum pan diameter depends on the coil matrix — typically 5″ minimum. Very small pans may not be detected. Flat-bottomed pans work best; warped bases reduce efficiency.
Power management
Freedom Induction distributes total available power across active zones. If you’re running 4 pots at high power, each gets slightly less than if running alone. The system prioritizes the most recently adjusted zone. For maximum power on one pot, reduce or turn off others.
Cleaning Freedom Induction
The full glass surface must be kept spotlessly clean — food debris between the glass and a pan reduces sensor accuracy and can burn onto the surface. Clean after every use with dedicated induction cleaner. The sensor matrix is sensitive — never use magnetic scrubbers or cleaners that could interfere with the sensors.
Troubleshooting
If a pan isn’t detected: verify compatibility (magnet test), ensure minimum size, center the pan. If E2 appears (sensor array error), remove all items from the surface, clean thoroughly, and retry with a single pan.
Need professional Thermador Cooktop service?
If troubleshooting doesn’t resolve the issue, our factory-certified Thermador technicians can help. We service all Thermador Cooktop models across all 50 states with genuine OEM parts and a 30-day labor warranty. Schedule service online — same-day booking available.
Related Thermador resources
- Thermador Cooktop repair service — certified technicians in all 50 states
- Thermador error code database — search all Cooktop error codes
- Thermador model database — specifications and repair info by model number
- Thermador official site — official specifications, manuals, and product information
Important notes for Thermador cooktop owners
- Always use genuine OEM parts — aftermarket components may fit but can compromise performance, safety, and warranty coverage on Thermador appliances
- Never ignore error codes — Thermador codes are diagnostic aids designed to prevent small issues from becoming major failures. Address them promptly
- Keep your owners manual accessible — it contains model-specific maintenance schedules and troubleshooting trees. Digital versions are available on the Thermador official site
- Document issues before calling — note error codes, symptoms, when they started, and patterns. This helps the technician diagnose faster
- Use surge protectors — power fluctuations damage electronic control boards. A quality surge protector protects your investment
When DIY troubleshooting is not enough
Some Thermador cooktop issues can be resolved with the steps in this guide. However, call a certified technician immediately if you encounter:
- Gas smell (gas models) — turn off the appliance, open windows, leave the house, call from outside
- Burning smell or smoke — disconnect power immediately. Do not use until inspected
- Electrical sparking — turn off at the circuit breaker. Wiring or component failure
- Water leaking inside walls — shut off supply and call to prevent water damage
- Error codes that return after power reset — persistent codes indicate real component failure
- Sealed system issues — compressor, refrigerant work requires EPA-certified technicians
Schedule service online — our factory-certified Thermador technicians carry genuine OEM parts and serve all 50 states with a 30-day labor warranty.
